1. Eligibility Our Service is intended for individuals who are legally capable of entering into binding contracts under applicable law. By using the Service, you expressly represent and warrant that you meet the minimum age requirements — typically 18 years or older, or the age of majority in your jurisdiction, whichever is greater. Individuals under the age of majority are strictly prohibited from creating accounts, making purchases, or otherwise using the Service. Furthermore, by using our platform, you affirm that you are not barred from receiving services under any laws applicable to your jurisdiction or ours, including but not limited to export control laws and sanctions imposed by any governmental authority. Users who are minors or who lack legal capacity must seek assistance from a parent, legal guardian, or authorized representative. We reserve the right to request proof of age or identity at any time to verify your eligibility. Failure to provide such verification or falsification of any information may result in immediate suspension or termination of your account, at our sole discretion, without prior notice or liability. 2. Account Registration In order to participate fully in the marketplace, including listing items for sale or making purchases, you must create an account with us. During registration, you agree to provide complete, accurate, current, and truthful information as prompted by the registration form. You are solely responsible for maintaining the confidentiality and security of your account credentials, including your username and password. You acknowledge and agree that you are responsible for all activities and transactions conducted under your account, whether or not authorized by you. You agree to notify us immediately if you suspect any unauthorized use of your account or any other breach of security. We shall not be liable for any loss or damage arising from your failure to comply with these obligations. We reserve the right to suspend or terminate accounts that appear to be fraudulent, compromised, or created in violation of these Terms or applicable laws. Multiple accounts by the same user without prior authorization are prohibited. 3. Marketplace Transactions The core function of our platform is to facilitate transactions between buyers and sellers by providing an interface and related services. We act solely as a venue to connect users and facilitate the exchange of goods and services. All purchases, sales, and other transactions are solely between the buyer and seller. We do not assume any responsibility for the quality, safety, legality, or legitimacy of items listed or sold on the marketplace. You acknowledge and agree that we do not provide any warranties or guarantees regarding the items sold, and we are not a party to the underlying contracts or sales agreements. It is your sole responsibility to perform due diligence before entering into any transaction. This includes verifying the identity and reliability of the other party, reviewing product descriptions carefully, and ensuring that the item complies with applicable laws and your expectations. We may, however, offer dispute resolution services or mediation in certain cases but are not obligated to do so. Our role is limited to providing the platform and related tools. 4. Listing and Selling Items Sellers using our marketplace must adhere to the highest standards of accuracy, honesty, and compliance. All product listings must contain clear, truthful, and comprehensive descriptions that fully disclose the condition, features, specifications, and any known defects or limitations of the item. You must not engage in deceptive practices, such as misrepresenting an item’s condition, origin, or authenticity. Sellers warrant that all items listed comply with applicable laws, regulations, and marketplace policies. By listing an item, you grant us a non-exclusive license to display your listing content for the purpose of operating and promoting the marketplace. Sellers are responsible for timely shipment or delivery of items to buyers, using appropriate and reliable shipping methods. You agree to communicate proactively with buyers regarding order status, delays, or any issues that may arise. Listings that violate our policies, infringe on intellectual property rights, or are illegal in any jurisdiction may be removed without prior notice. Repeat or egregious violations may lead to account suspension or termination. 5. Buyer Responsibilities As a buyer, you agree to exercise due care and diligence when making purchases on the marketplace. This includes thoroughly reviewing product descriptions, prices, seller ratings, reviews, and any available buyer protections prior to purchase. You must provide accurate, complete, and up-to-date payment and shipping information. Buyers are responsible for ensuring that the delivery address and other contact information are correct and deliverable. Upon receipt of items, you should inspect the goods promptly and report any issues or discrepancies directly to the seller for resolution. Communication with sellers should be respectful and constructive. You agree to comply with all applicable laws regarding purchases, import/export restrictions, and prohibited goods in your jurisdiction. Failure to meet these responsibilities may result in disputes or transaction issues for which the marketplace shall bear no responsibility. 6. Payment Processing All payments made through our marketplace are processed by trusted third-party payment processors. We do not store, process, or have access to your full payment card information or financial credentials. By using our Service, you agree to comply with the terms and conditions set forth by the applicable payment processors, which may include credit card companies, digital wallets, or cryptocurrency platforms. Payment transactions are subject to authorization and fraud prevention checks. We reserve the right to cancel or refuse transactions suspected of fraudulent activity, money laundering, or other illicit conduct. You acknowledge that any fees, charges, or currency conversion costs imposed by payment processors or banks are your responsibility. In the event of payment disputes, chargebacks, or refunds (where applicable), we will cooperate with payment processors and may suspend or restrict your account pending investigation. 7. Shipping and Delivery The responsibility for shipping and delivery of items purchased through the marketplace rests solely with the seller. Sellers must use reasonable care in packaging and shipping goods promptly according to the agreed terms. Shipping timelines, costs, carriers, and tracking information must be clearly communicated by sellers in their listings or directly to buyers after sale. We do not guarantee any shipping times, carrier performance, or delivery outcomes, nor are we responsible for lost, stolen, delayed, or damaged shipments once handed over to the carrier. Buyers are responsible for providing accurate shipping addresses and ensuring availability to receive shipments. In cases of lost or damaged shipments, buyers should first contact sellers to attempt resolution. We may provide guidance but disclaim liability for shipping issues. 8. Prohibited Items and Activities To maintain a safe and lawful marketplace, the following are strictly prohibited for listing, buying, or selling: Illegal goods or services as defined by applicable law Counterfeit, pirated, or unauthorized replicas Stolen property or items without clear provenance Hazardous materials, explosives, or weapons unless explicitly authorized Items infringing intellectual property rights of third parties Items that promote violence, discrimination, or illegal activity Any goods or services that violate our policies or the policies of payment processors Engaging in any prohibited activity or listing prohibited items may result in immediate removal of content, account suspension, and potential legal action. We reserve the right to cooperate fully with law enforcement and regulatory authorities in investigations related to prohibited conduct. 9. User Content You retain ownership of content you submit to the marketplace, including listings, descriptions, reviews, comments, and messages (“User Content”). By submitting User Content, you grant us a worldwide, royalty-free, sublicensable, transferable license to use, reproduce, distribute, display, and promote such content in connection with operating and advertising the marketplace. You represent and warrant that your User Content does not violate any laws, infringe on third-party rights, or contain harmful, obscene, or offensive material. We reserve the right to remove, edit, or refuse any User Content for any reason, without prior notice. 10. Intellectual Property All trademarks, logos, designs, text, software, images, and other intellectual property displayed on the marketplace are owned by or licensed to [Your Marketplace Name]. You agree not to copy, reproduce, distribute, modify, or create derivative works from our intellectual property without our explicit written consent. The use of any such intellectual property beyond your authorized access to the marketplace is strictly prohibited. 11. Privacy Your privacy is important to us. We collect, use, and protect your personal information in accordance with our Privacy Policy, which is incorporated into these Terms by reference. By using our Service, you consent to the collection and use of information as described in the Privacy Policy. You are responsible for maintaining the confidentiality of your login credentials and for any activity that occurs under your account. 12. Limitation of Liability To the fullest extent permitted by applicable law, [Your Marketplace Name], its affiliates, officers, employees, agents, and partners disclaim all warranties, express or implied, including but not limited to merchantability, fitness for a particular purpose, or non-infringement. In no event shall we be liable for any indirect, incidental, consequential, punitive, or special damages, including loss of profits, data, or goodwill, arising out of or related to your use or inability to use the Service, even if advised of the possibility of such damages. Our total cumulative liability under these Terms or arising from your use of the Service shall not exceed the amount you paid to us, if any, in the last six months. 13. Indemnification You agree to indemnify, defend, and hold harmless [Your Marketplace Name], its affiliates, officers, directors, employees, and agents from and against any and all claims, liabilities, damages, losses, costs, or expenses (including reasonable attorneys’ fees) arising out of or related to: Your breach of these Terms Your violation of applicable laws or third-party rights Your use or misuse of the Service Any User Content you submit You agree to cooperate fully in the defense of any such claim. 14. Termination We reserve the right to suspend or terminate your account and access to the Service at any time, without prior notice or liability, for conduct that we believe violates these Terms or is harmful to other users or the integrity of the Service. Upon termination, all licenses and rights granted to you will immediately cease. Termination does not relieve you of any obligations incurred prior to termination. 15. Governing Law and Dispute Resolution These Terms shall be governed by and construed in accordance with the laws of [Your Jurisdiction], without regard to its conflict of law principles. Any dispute arising out of or relating to these Terms or your use of the Service shall be resolved by binding arbitration conducted in accordance with the rules of [Arbitration Institution], unless otherwise mutually agreed. You agree that any arbitration shall be conducted on an individual basis and waive any right to class or collective arbitration. If arbitration is not enforceable, disputes will be subject to exclusive jurisdiction of the courts located in [Your Jurisdiction]. 16. No Refund Policy Due to the digital nature of our marketplace platform and the fact that transactions represent binding agreements directly between buyers and sellers, all sales processed through our Service are final and irrevocable. We maintain a strict no refund, no return, and no exchange policy across all products and services listed on the marketplace. This policy is fundamental to preserving transactional integrity, ensuring fairness to sellers, and mitigating risks related to fraud, chargebacks, and abuse. By completing a purchase on our platform, you explicitly acknowledge and accept the absence of any right to request or receive a refund or reversal of payment, regardless of the circumstances. This includes but is not limited to situations involving: Buyer’s remorse or change of mind Perceived defects or dissatisfaction with product quality Delays or issues with shipping or delivery Misunderstandings or disputes regarding product descriptions Unauthorized or accidental purchases We strongly encourage all buyers to exercise thorough due diligence prior to completing any transaction, including carefully reviewing listings, verifying seller reputations, and communicating openly with sellers to clarify questions or concerns. While we may offer mediation or facilitate communication between parties to encourage resolution, such assistance is discretionary and does not impose any obligation or create any entitlement to refunds. This no refund policy does not affect statutory consumer rights where applicable laws explicitly provide protections that cannot be waived or excluded. 17. Changes to Terms We reserve the right to revise, amend, or update these Terms at any time in our sole discretion. When we make changes, we will post the updated Terms on this page and update the effective date at the top. Your continued use of the Service after any changes constitutes your acceptance of the new Terms. We encourage you to review these Terms regularly to stay informed about our policies. If you do not agree with the changes, you must cease using the Service immediately.
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